Boldr’s Community Impact Round-Up: May and June 2023
With our sights firmly set on making a positive difference in the communities where we operate, we...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
With our sights firmly set on making a positive difference in the communities where we operate, we...
As an ethical outsourcing company with support teams across the globe, Boldr has made a point of...
Earlier this month, Kabataan Party-list Representative Raoul Danniel A. Manuel re-filed the BPO...
As the year gains momentum, we keep driving towards our ultimate goal of uplifting communities...
“Everything we do is underpinned by two simple questions: is this right by the environment and is...
Working in a global team means navigating the holidays of each country you are operating in. It’s...
In April Boldr attended ElevateCX 2023, a premier event for customer experience leaders which was...
On the cusp of the 2022 holiday season, Caraway visited Boldr’s South Africa office to meet the...
The 2023 Support Driven Leadership Summit was held in Philadelphia from 3 to 4 April. As the...
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed,...
Every day, we are confronted with an overwhelming number of decisions that we must make, both in...
“A rising tide lifts all boats” is a metaphor that means when a community shows material positive...