Brewing Better Support: How Boldr Helped Odeko Serve Up Excellence
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you...
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you always make sure to get it handled fast. When people talk about customer service, they should use...
READ MORE"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you always make sure to get it handled fast. When people talk about customer service, they should use...
READ MOREC-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you...
“GOLFZON needed a customer experience partner to help augment their support services when they...
When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat down with Mari Parker,...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
While attending the Support Driven Leadership conference, Chris Murray from Babylist took the time...
During the Support Driven Conference in 2023, Boldr's COO, Mari Parker, met with Keisha Armand, the...
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
Urth needed an outsourcing partner to help augment their support services when they experienced...
Our partner Urth, represented by its Support Manager Isaac Gray, along with our team, visited...
A renowned manufacturer of GPS tracking devices for pets wanted to expand their global operations...
At a time when the inclination towards conscious consumerism is calling businesses to revisit their...