Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Why Australian Companies are Outsourcing to the Philippines
A quick search on Australian companies and outsourcing to the Philippines results in a Google first...
Q&A with Urth: How Outsourcing Customer Support Improved Service Quality for a Purpose-First Startup
Conscious design and positive impact—these are at the core of Urth. This Australia-based startup,...
Q&A with Cheryl Mack: On Finding an Outsourcing Partner You Can Trust
Meet Cheryl Mack. She’s the National Head of Community at Stone & Chalk, an Impact Network in...
Octane AI Turns to Boldr for Shopify Plus Support and Intercom Automation
The Octane AI team recently received powerful news that any business supporting eCommerce would...
Q&A with an Australian Startup: How Coassemble Decided to Outsource Key Processes to the Philippines
Coassemble is an Australia-based startup that offers an all-in-one eLearning training platform....