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"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
At Boldr, we believe in driving meaningful change in the communities we serve....
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"They’re the most genuine business partner I’ve found.”
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
"This is a great achievement for our business, to be selected for the fourth...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
UrbanStems focuses on the quality of the flowers they deliver and the very exceptional and human...
The Asian Development Bank was established in 1966 and continues to be the largest multilateral...
In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s...
A quick search on Australian companies and outsourcing to the Philippines results in a Google first...
Conscious design and positive impact—these are at the core of Urth. This Australia-based startup,...
Meet Cheryl Mack. She’s the National Head of Community at Stone & Chalk, an Impact Network in...
The Octane AI team recently received powerful news that any business supporting eCommerce would...
Coassemble is an Australia-based startup that offers an all-in-one eLearning training platform....
