Outsourcing Event Management for an Incredible Virtual Experience
The Asian Development Bank was established in 1966 and continues to be the largest multilateral...
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you always make sure to get it handled fast. When people talk about customer service, they should use...
READ MORE"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you always make sure to get it handled fast. When people talk about customer service, they should use...
READ MOREC-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
The Asian Development Bank was established in 1966 and continues to be the largest multilateral...
In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s...
A quick search on Australian companies and outsourcing to the Philippines results in a Google first...
Conscious design and positive impact—these are at the core of Urth. This Australia-based startup,...
Meet Cheryl Mack. She’s the National Head of Community at Stone & Chalk, an Impact Network in...
The Octane AI team recently received powerful news that any business supporting eCommerce would...
Coassemble is an Australia-based startup that offers an all-in-one eLearning training platform....