2023 Impact Report

Driving Meaningful and Sustained Impact for Clients, Careers, and the Community.

This is a testament to our commitment to transparency and driving meaningful impact across our clients, careers, and communities.

Get our 2023 Impact Report to see how we work for good.
Learn how Partnering with Boldr can scale your business with ethical outsourcing.

Ethical Impact, Global Growth, and People Empowerment

2023, a year of significant and sustainable achievements

Boldr’s dedication to good change spread globally in 2023: from connecting unemployed youngsters to IT careers and empowering women and girls in STEM disciplines, to pioneering a living wage for our global operation.

Join us in celebrating a year full of progress, positive change, and empowerment stories in our 2023 Impact Report.

Total of Impact as of 2023

Our clients grow. Our talent grows. Our impact grows.

dollar
USD 240,503

Resources Mobilized for the Community as of 2023


This represents our formal commitment to allocating at least 1% of our total revenue every quarter to community and grassroots organizations, non-profits, and charitable partners globally

numbers-bg
quality-education

24.5%

Quality Education
reduced-inequalities

24.0%

Reduced Inequalities
zero-hunger

18.8%

Zero Hunger
partnerships

10.9%

Partnerships for the Goals
good-health

8.9%

Good Health and Well-being
decent-work

6.8%

Decent Work and Economic Growth
life-on-land

6.8%

Life on Land
Creating meaningful careers
suitcase
3,000+ Careers

created in the Philippines, Mexico, South Africa and Canada in the last 7 years

home
100% Living Wage

all team members globally are earning a living wage

increase-1
150% Increase

the average rate a team member’s salary increases over a 5-year tenure

Delivering excellent client experiences
clients
100+ Clients

served across North America, Europe, and Australia

retention
90% Retention

among team members supporting eCommerce
and Software-as-a-Service (Saas) clients

calendar
4.5 Years

our clients stay with us for at least 4 and a half years on average

Empowering Communities
trainees
129 Trainees

created in the Philippines, Mexico, South Africa and Canada in the last 7 years

increase
106% Increase

created in the Philippines, Mexico, South Africa and Canada in the last 7 years

individuals
116,606 Individuals

created in the Philippines, Mexico, South Africa and Canada in the last 7 years

clock
7,526 Hours

the rate at which our teams stay on an annualized basis

numbers-bg
Quality
reduced-inequalities
partnership
economic-growth
hunger
good-health
life-on-land

Boldr’s Community Volunteer Efforts 2023

Learn how we contributed to the Sustainable Development Goals in 2023.

David

Words from the founder

When my best friend and business partner Jeff Bauer passed away tragically and suddenly in 2016, I was forced to re-evaluate the legacy I would leave the earth as an entrepreneur and as a human being. I started Boldr with a single-minded desire to redefine “outsourcing” for better in a way that added more to society than it took.

In this continuous journey of redefining the industry through Boldr’s story, the most important lesson I’ve learned as an entrepreneur is to recognize the real impact (good and bad) I create while taking action to increase the positive.

As Boldr grows as a company, so must my awareness of how we show up in the world today and in the future.

This is the only way to make a real meaningful change beyond lip service.

David Sudolsky
Founder and CEO
boldr-3C

Boldr Economics

Theory of Change Hypothesis:

Helping clients succeed by building their teams ethically improves the welfare of families and increases employability in the communities we exist in Across our 3Cs, the hypotheses that guide each pillar are:

Client

Clients need to find talent who can help them succeed. Our teams help them flexibly build capacity for scale and performance.

Community

Communities need access to opportunities. We connect them to global work via ethical outsourced roles. 

Careers

Careers should offer opportunities for people to grow and thrive. We continuously invest in our Team Members' development.

The Story of Impact, for our teams and clients, is told through
Boldr Economics

A model that shows how solving a business challenge can tackle a social issue as well.

When companies care for their people, those people care for their work. This creates lasting value for the company, as seen in the quality of their services. This virtuous circle of value summarizes our Theory of Change, or Boldr Economics.

Learn how we contributed to the Sustainable Development Goals in 2023

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