Our impact works to your advantage.
We invest in our team to boost retention, engagement, and performance– directly benefiting our clients. Enjoy team longevity and greater passion, with reduced turnover rates that save time and costs for re-hiring or reskilling.
As the world's largest B Corp Certified BPO, we have legally committed ourselves to making our business a force for good.
We believe that the key to our joint success is an inclusive 'impact business model' that focuses on creating value for all stakeholders.
Take a look at the video below to find out more about Boldr Economics - our unique approach to combining performance with positive impact:
Creating circular value
Boldr Economics recognizes that no one part of our business can thrive in isolation, addressing the challenges and needs of our Clients, local Communities and the Careers of our team members to create shared value for all.
We believe that Boldr Economics is a pioneering a new normal in the outsourcing industry.
Our Three C’s
Client
Clients need to find talent who can help them succeed. Our teams help them flexibly build capacity for scale and performance.
Community
Communities need access to opportunities. We connect them to global work via ethical outsourced roles.
Careers
Careers should offer opportunities for people to grow and thrive. We continuously invest in our Team Members' development.
Our B Corp Certified business model combines humanity and performance through innovation and social sustainability.
Doing good is not just good for people and the planet, it's good for business.
Across industries and geographies, we are part of a business community that have legally committed themselves to improved performance and sustainable impact.
Impact topics we champion
We’ve partnered with the Anker Research Institute, the Living Wage Coalition in South Africa, IBON Foundation, and other universities and think tanks to establish and advocate for the Living Wage in our regions. Learn more about our living wage work below.
As our business evolves, we increase focus on Impact Sourcing by partnering with community organizations that equip local talent with the digital skills they need to join the global economy. We aim to grow employment opportunities in previously excluded regions and communities. Connect with us if you want to be an Impact Sourcing partner.
During the Support Driven Conference in 2023, Boldr's COO, Mari Parker, met with Keisha Armand, the Director of Support at Afresh. Together they delved into pivotal topics currently shaping the CX and outsourcing landscapes. Knowing when is the right time to outsource, working with a mission-driven partner, and the benefits of hiring through impact sourcing, were some of the highlights of the discussion.
During the Support Driven Conference in 2023, Boldr's COO, Mari Parker, met with Keisha Armand, the Director of Support at Afresh. Together they delved into pivotal topics currently shaping the CX and outsourcing landscapes. Knowing when is the right time to outsource, working with a mission-driven partner, and the benefits of hiring through impact sourcing, were some of the highlights of the discussion.