How Feather is Streamlining Their Customer Journey
When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South...
Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat down with Mari Parker,...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
While attending the Support Driven Leadership conference, Chris Murray from Babylist took the time...
During the Support Driven Conference in 2023, Boldr's COO, Mari Parker, met with Keisha Armand, the...
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
Urth needed an outsourcing partner to help augment their support services when they experienced...
Our partner Urth, represented by its Support Manager Isaac Gray, along with our team, visited...
A renowned manufacturer of GPS tracking devices for pets wanted to expand their global operations...
At a time when the inclination towards conscious consumerism is calling businesses to revisit their...
On the cusp of the 2022 holiday season, Caraway visited Boldr’s South Africa office to meet the...
Statistically about 4 babies are born every second, which is around 385,000 babies born every...