Customer Experience

Enhance customer
support and satisfaction.

Boost your customer service team performance through the magic of global talent.

Customer Experience

Enhance customer
support and satisfaction.

Boost your customer service team performance through the magic of global talent.

Perfect for Clients Looking To

Outsource non-core functions

Flexibly scale customer support teams with ease

Create efficiencies to focus on high-value work

Improve customer satisfaction and loyalty

Deliver high-quality service at comparably lower costs

Empower impactful career development in global markets

Our Services

Customer Support
Seasonal Teams
Technical Support
Revenue and Retention
CX Consulting

Flexible Partnering Options

Enjoy the same great service with multiple ways to become a partner.

Let’s build your dream team together.

Connect with global talent and get started on scaling up your business with ethical outsourcing.

Focus Industries

eCommerce
Saas
EdTech
Media
Financial Services

Case Studies

How Caraway leads their CX with empathy

On the cusp of the 2022 holiday season, Caraway visited Boldr’s South Africa office to meet the team. The purpose of the visit was to

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Scaling Customer Support Amid Rapid Growth

Urth needed an outsourcing partner to help augment their support services when they experienced exceptional growth. Boldr has sourced

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“A flower delivery company is on a mission to send happiness to its nationwide customers. Urbanstems utilizes over 100+ Boldr team members during its busy seasons since 2018 to handle the influx of customer inquiries while maintaining a core Boldr team throughout the year.”

testimonial-author
Laura McDonald
Director of Customer Happiness
UrbanStems