Transforming homes sustainably while outsourcing ethically
At a time when the inclination towards conscious consumerism is calling businesses to revisit their...
"They’re the most genuine business partner I’ve found.”
READ MORE"They’re the most genuine business partner I’ve found.”
READ MORE"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
At Boldr, we believe in driving meaningful change in the communities we serve....
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"They’re the most genuine business partner I’ve found.”
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
"This is a great achievement for our business, to be selected for the fourth...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
At a time when the inclination towards conscious consumerism is calling businesses to revisit their...
On the cusp of the 2022 holiday season, Caraway visited Boldr’s South Africa office to meet the...
Statistically about 4 babies are born every second, which is around 385,000 babies born every...
We love nothing more than to engage with companies who are experiencing rapid growth, whether...
It all started with an idea born in the heart of a mom-to-be. Pregnant with her first child,...
Better Together: Applying Knowledge To Provide Amazing Customer Support Services Even for global...
Self-service customer support is all the rage. It’s been a blossoming topic for the better part of...
There are two types of customer support reps you’ll encounter. One who prioritizes company policies...
Customer Centricity is at the heart of a great customer experience. Brands that put in the effort...
Holidays can be a stressful time for consumers and businesses. According to research by Freshdesk,...