At Boldr, impact isn’t something that sits separately from the work we do. As a...

Creating Opportunities Together: Boldr and Streetlight Philippines Continue a...

From community partnerships to disaster response and education, the first...

If your customer support metrics look worse after implementing AI,...

C-level leaders of high-growth organizations don’t need to be sold on Business...

Inc. magazine includes seven-year-old purpose-driven, people-focused global...

Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...

B Corp Month has come to an end, but we sure had a blast! If you missed any of...

At Boldr, impact isn’t something that sits separately from the work we do. As a...

Creating Opportunities Together: Boldr and Streetlight Philippines Continue a...

From community partnerships to disaster response and education, the first...

“GOLFZON needed a customer experience partner to help augment their support...

When Liz Hettler, Director of Customer Experience at Showroom and Feather...

Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...

At Boldr, impact isn’t something that sits separately from the work we do. As a...

Creating Opportunities Together: Boldr and Streetlight Philippines Continue a...

From community partnerships to disaster response and education, the first...

Over-relying on AI in customer service can backfire; hybrid human-AI models...

For years, outsourcing success was measured in headcount: more people meant...

If your customer support metrics look worse after implementing AI,...

Customer support has always been about more than solving problems. At its best,...

As Generative AI becomes pervasive in modern business, we’re seeing the...

Over-relying on AI in customer service can backfire; hybrid human-AI models...