Established in 2017, we're proud to now represent:

100+
Client Partners
1,500+
Team Members
5
Countries
7
City Locations
10+
Languages

With teams spanning all global time-zones, Boldr is open for business 24/7 

Our open-collaboration model enables teams around the world to co-create solutions and deliver services for our clients regardless of work location - remote, in-office, or hybrid. We celebrate the value cultural diversity brings to our teams. 

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We’re on a mission to transform the BPO industry

Many legacy outsourcing practices placed too much emphasis on profit extraction at the expense of people's wellbeing.

Boldr is leading the industry transformation toward a mission driven approach by responsibly operating in all we do.

Our Mission to Transform BPOs

Broken BPO Model

Profit above all else

Extractive

Metrics only

Transactional

Trying to do it all

After-thought

The Boldr Way

Mission-driven B Corp

Humanity with performance

Circular value creation

Partnered

Specialist teams for your needs

Primary motivation

Our Mission to Transform BPOs

Broken BPO Model

Profit above all else

Extractive

Metrics only

Transactional

Trying to do it all

After-thought

The Boldr Way

Mission-driven B Corp

Humanity with performance

Circular value creation

Partnered

Specialist teams for your needs

Primary motivation

boldr-3C
How we create circular value

We recognize no single part of our business can thrive in isolation so we generate overlapping circles of value for our Clients, the Careers of our team, and the Communities we call home.

Inspired by Donut Economics, we named our Impact Business Model 'Boldr Economics'.

Meet the team leading the change

With decades of combined experience, we are experts in building high-performing teams that impact your business and elevate the communities we call home.

leadership-david
David Sudolsky
Founder and CEO
leadership-mari
Mari Parker
President and COO
leadership-deborah
Deborah Hamill
People
greg-collins
Greg Collins
Revenue
ken-northmore
Ken Northmore
IT
pete-eickhaus
Pete Eickhaus
Client Experience
leadership-gregg
Gregg Daly
Finance
leadership-glo
Glo Guevarra
Impact
chad-wegrecki
Chad Wegrecki
Implementations
leadership-abbey
Abbey Sparks
eCommerce
vicky-windell-1
Vicky Windell
Tech and SaaS
Guided by our Values
Our values are the bedrock on which we built Boldr. They inform every aspect of our business and how we measure success.
excellence

Our success combines an ambitious vision with operational excellence.

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excellence
Our success combines ambitious vision with operational excellence

Excellence is the relentless pursuit of exceptional performance, continuous improvement, and surpassing expectations. It is a commitment to achieving the highest standards of quality, efficiency, innovation, and customer satisfaction; not because we’re being watched, but because it’s the right thing to do. We seek to set ambitious goals and foster an environment that encourages everyone to continuously improve, in search of their full potential.

authenticity

Our best connections start with authenticity.

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authenticity
Our best connections start with authenticity

Being authentic is about celebrating our strengths and understanding that our best work is done when we shine as our whole selves. Like teamwork, it’s not about being the same. It’s about bringing each of our unique talents together into a greater whole. Being authentic promotes a culture of openness and trust, honest communication, and respect. We embrace vulnerability and create a safe place where we can be our whole human selves and build meaningful connections. We foster an environment where everyone feels valued, respected, and accepted.

empathy

At the heart of great partnerships, we’ll always find empathy.

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empathy
At the heart of great partnerships, we’ll always find empathy.

Being authentic isn't enough, we have to show up in a way that is empathetic to the people, or situation, we are in. By cultivating compassion, active listening, and support, we take the time to slow down, ask clarifying questions, and understand the true needs of those we support and serve. Through empathy, we create solutions and services that meet the true needs of our team, our Clients, and our Communities. By deepening understanding and compassion towards others, we create a culture of inclusivity, trust, vulnerability, and collaboration.

curious

We do our best work by being curious.

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curious
We do our best work by being curious

We value exploration, learning, and growth, none of which happens without curiosity. Curiosity opens up possibilities, promotes creativity, and encourages us to approach challenges without judgment and with an open mind. We create an environment where new ideas and questions are welcome, and mistakes are seen as opportunities to learn, which leads to a culture of innovation and growth.

dynamic

We grow by remaining dynamic.

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dynamic
We grow by remaining dynamic

We know that flexibility, adaptability, and calculated risk-taking is how we thrive in a fast-paced environment. This encourages us to adjust quickly to changing circumstances, lean into our strengths, and identify the growth opportunities. We cultivate a culture of innovation and agility by experimenting with new, fresh, and complementary ideas.

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