With teams spanning all global time-zones, Boldr is open for business 24/7
Our open-collaboration model enables teams around the world to co-create solutions and deliver services for our clients regardless of work location - remote, in-office, or hybrid. We celebrate the value cultural diversity brings to our teams.
We’re on a mission to transform the BPO industry
Many legacy outsourcing practices placed too much emphasis on profit extraction at the expense of people's wellbeing.
Boldr is leading the industry transformation toward a mission driven approach by responsibly operating in all we do.
We recognize no single part of our business can thrive in isolation so we generate overlapping circles of value for our Clients, the Careers of our team, and the Communities we call home.
Inspired by Donut Economics, we named our Impact Business Model 'Boldr Economics'.
Meet the team leading the change
With decades of combined experience, we are experts in building high-performing teams that impact your business and elevate the communities we call home.
David Sudolsky, CEO at Boldr has spent a large portion of his career helping hundreds of companies build global teams. His journey began with a vision to perform labor arbitrage and help businesses save time and money. After living in Manila for most of his twenties and grieving the death of his mentor and business partner, Jeff Bauer in 2016, he realized the transformative potential of outsourcing. This culmination of experiences led him to found Boldr in 2017. Aside from work, David is a firm believer in the powerful tool of self-development and living life to the fullest. You might find him kite surfing in Cape Town, running the streets of Merida, or surfing in the Philippines. Outside work, he enjoys spending time with his family in Los Angeles, California.
Outside of spending as much quality time as possible with her family, she loves the outdoors and challenging herself.
Deborah, Boldr’s VP of People, is a seasoned Global HR Executive with over 15 years of experience, excelling in team transformation and scaling during hyper-growth phases.
Deborah is passionate about relationship building, win-win solutions, and creative problem-solving for high-impact results.
She has a strategic focus on operational initiatives and workforce planning, coupled with a commitment to team support and development. Her expertise spans HR business partner teams, people operations, global employee relations, compliance, and shared services.
Deborah holds a Master's degree in Spanish Literature from UW-Madison and enjoys RV travel in search of hiking adventures and natural wonders during downtime.
Greg, Boldr's VP of Revenue has dedicated his career to improving both Client and Employee experiences.
With a wealth of experience in Sales, Success, and Support teams, he has helped multiple Clients in capturing, expanding, and maintaining recurring revenues.
Greg is passionate about driving big changes in companies and helping teams and individuals grow. He has an ability to set teams up for success by acquiring new business, increasing customer loyalty, boosting revenues, and minimizing churn. Greg is a natural problem-solver and thrives in navigating new industries, cultivating passionate teams, and creating scale strategies.
Ken Northmore brings over 25 years of ICT leadership experience to his role as Boldr's Global Director of Technology & Security. He is responsible for the strategic design, implementation, and security of Boldr's entire ICT infrastructure and network, as well as business intelligence and engineering. His expertise plays a critical role in propelling Boldr's rapid growth and achieving impactful success.
Throughout his career across diverse industries, Ken has demonstrably developed and led successful corporate security, risk management, and cybersecurity initiatives. He is passionate about tackling complex IT challenges, fostering innovation, and mentoring his teams to deliver adaptable, scalable solutions. These solutions prioritize real-world application and ensure the confidentiality, integrity, and availability of data and systems for Boldr's clients and users
Pete is Boldr’s Director of Client Experience, with over 18 years of experience in healthcare (IVD), he has engaged with governments, the private sector, funders, NGOs, and business partners. Additionally, he has spent 3 years consulting and facilitating in sales across diverse industries.
Presently, he focuses on connecting exceptional talent with opportunities to fulfill customers' needs and services.
The work he engages in revolves around helping people discover their sense of purpose, both in their professional endeavors and personal lives. Through this, he aims to enable them to grow and connect with opportunities, allowing them to give their best in the pursuit of their highest expression of potential.
His strongest value, tried and tested, is his belief in the potential of people. He believes in this potential for all individuals.
Gregg has an extensive experience in the finance industry, having been actively engaged since January 2012 across various sectors including asset rental, BPO, software development, IT support, tourism, trusts, manufacturing, and distribution. Concurrently, he has pursued continuous professional development, achieving a Bcom in Financial Accounting, Diploma in Financial Management NQF 6, Certificate in Portfolio Management, alongside numerous online certifications. Presently, he is enrolled in a few data analytic courses, reflecting his commitment to staying abreast of industry trends.
Passionate about innovation within the accounting realm, he particularly values leveraging technology to streamline reporting, enhance accuracy, and improve turnaround times.
Outside of work, he enjoys regular gym sessions, reading, and indulging in his love for chess. Additionally, he has a keen interest in sports and cars.
A seasoned development professional with over 10 years’ accumulated experience in development communications strategy and execution for multilateral development banks and institutions such as the Asian Development Bank, the International Labor Organization, and Plan International. Her communications experience covers developing research on youth economic empowerment, labor market dynamics, and youth participation in sustainable development. Glo also specializes in project specific content creation and technical writing. Glo has led and managed custom research and communications projects for global development organizations’ communications campaigns.
Chad Wegrecki is Boldr’s Director of Implemementation. He is a motivated and driven professional, boasting over a decade of experience in crafting best-in-class customer support.
His passion lies in catalyzing positive change, where he seamlessly merges software solutions with human interaction to elevate user experiences.
Armed with a readiness to harness technology, he is capable of driving significant transformations within your organization, ensuring the delivery of exceptional user experiences while fostering collaboration and motivating teams.
Abbey is an innovative and strategic leader with an illustrious career spanning over 18 years in the dynamic world of Business Process Outsourcing (BPO) and Customer Experience (CX).
With an strong educational background in both Business Management and Human Resources and Director level experience in both Opperations and HR, Abbey has always had a strong passion for people, business and the overflowing potential of continued innovation and growth.
Currently serving as the Head of eCommerce at Boldr, Abbey supports a wide variety of eCommerce partnerships with the help of over 400 global team members! She is deeply committed to supporting Boldr's partner’s goals and aspirations by leaning into a creative, mindful, and innovative approach to what is possible for the CX landscape.
Our success combines an ambitious vision with operational excellence.
Excellence is the relentless pursuit of exceptional performance, continuous improvement, and surpassing expectations. It is a commitment to achieving the highest standards of quality, efficiency, innovation, and customer satisfaction; not because we’re being watched, but because it’s the right thing to do. We seek to set ambitious goals and foster an environment that encourages everyone to continuously improve, in search of their full potential.
Our best connections start with authenticity.
Being authentic is about celebrating our strengths and understanding that our best work is done when we shine as our whole selves. Like teamwork, it’s not about being the same. It’s about bringing each of our unique talents together into a greater whole. Being authentic promotes a culture of openness and trust, honest communication, and respect. We embrace vulnerability and create a safe place where we can be our whole human selves and build meaningful connections. We foster an environment where everyone feels valued, respected, and accepted.
At the heart of great partnerships, we’ll always find empathy.
Being authentic isn't enough, we have to show up in a way that is empathetic to the people, or situation, we are in. By cultivating compassion, active listening, and support, we take the time to slow down, ask clarifying questions, and understand the true needs of those we support and serve. Through empathy, we create solutions and services that meet the true needs of our team, our Clients, and our Communities. By deepening understanding and compassion towards others, we create a culture of inclusivity, trust, vulnerability, and collaboration.
We do our best work by being curious.
We value exploration, learning, and growth, none of which happens without curiosity. Curiosity opens up possibilities, promotes creativity, and encourages us to approach challenges without judgment and with an open mind. We create an environment where new ideas and questions are welcome, and mistakes are seen as opportunities to learn, which leads to a culture of innovation and growth.
We grow by remaining dynamic.
We know that flexibility, adaptability, and calculated risk-taking is how we thrive in a fast-paced environment. This encourages us to adjust quickly to changing circumstances, lean into our strengths, and identify the growth opportunities. We cultivate a culture of innovation and agility by experimenting with new, fresh, and complementary ideas.
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