Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
“Everything we do is underpinned by two simple questions: is this right by the environment and is...
Working in a global team means navigating the holidays of each country you are operating in. It’s...
In April Boldr attended ElevateCX 2023, a premier event for customer experience leaders which was...
On the cusp of the 2022 holiday season, Caraway visited Boldr’s South Africa office to meet the...
The 2023 Support Driven Leadership Summit was held in Philadelphia from 3 to 4 April. As the...
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed,...
Every day, we are confronted with an overwhelming number of decisions that we must make, both in...
“A rising tide lifts all boats” is a metaphor that means when a community shows material positive...
BibliU is a UK-based edtech company with a passion for education. With the vision of CEO and...
March is B Corp Month. We are proud to be B Corp certified because it keeps us focused and driven...
We celebrated our first year as a B Corp on 5 November 2022 and we are in the middle of our second...
The 2023 MO100 Top Impact CEO Ranking has just been released. We are proud to announce that David...