Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
“We want to be the ‘Patagonia’ of outsourcing”. David Sudolsky, Boldr’s CEO and Founder has set...
As Hurricane Ian, a Category 4 tropical cyclone, swept through Florida, leaving a trail of...
Statistically about 4 babies are born every second, which is around 385,000 babies born every...
I reflected on the impact that books have had on my journey as a founder and CEO of a rapidly...
In the wake of the global resignation trend of 2021/2022, many companies resorted to drastic...
Teach someone to fish and you feed them for a lifetime. In many ways, this last part of the...
The reality of remote working has been cemented into company policies and procedures across the...
It is no surprise that the Philippines have staked its claim on a large slice of the outsourcing...
It’s 7:30am on a Friday. 30th of August. Jules just ended her shift at the call center where she...
Being a former student-athlete, I always loved doing physical activities. This led me to join the...
Boldr, a global impact-driven outsourcing company, has been ranked number 1053 on the 2022 Inc....
Aspirational synergy with our clients is the lifeblood of our business and resonates with the...