The Case for Paying a Living Wage in the BPO Industry
It’s 7:30am on a Friday. 30th of August. Jules just ended her shift at the call center where she...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
It’s 7:30am on a Friday. 30th of August. Jules just ended her shift at the call center where she...
Being a former student-athlete, I always loved doing physical activities. This led me to join the...
Boldr, a global impact-driven outsourcing company, has been ranked number 1053 on the 2022 Inc....
Aspirational synergy with our clients is the lifeblood of our business and resonates with the...
Over the last couple of decades, there has been a global shift towards inclusivity and equity, not...
“Women are leaders everywhere you look—from the CEO who runs a Fortune 500 company to the housewife...
For many, the first half of 2022 will go down as a year of recovery, especially after the pandemic...
During the month of July, millions of South Africans ask themselves the same question: What can I...
The last couple of years has seen a steady increase in the Business Process Outsourcing (BPO)...
We love nothing more than to engage with companies who are experiencing rapid growth, whether...
“I moved to the private sector to do more development work” is a line I use unironically whenever I...
The joys of working from home, whether hybrid or fully remote, are unparalleled for those who have...