The Best Tips To Engage Your Remote Teams
Due to its flexibility, remote working arrangements have become one of the most sought-after perks...
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Your CEO is not a BPO virgin; they just want to get it right
March 24 2025
C-level leaders of high-growth organizations don’t need to be sold on Business...
Developing an Effective BPO Management Strategy for Customer Service Success
December 03 2024
Making the decision to leverage a BPO for customer support isn’t easy.
Impact
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The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
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Culture
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Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Putting the Spotlight on Boldr’s Culture
May 10 2024
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
#ICYMI: How we celebrated B-Corp Month
April 10 2024
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Case Studies
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Teeing Off with Exceptional Customer Service
February 18 2025
“GOLFZON needed a customer experience partner to help augment their support...
How Feather is Streamlining Their Customer Journey
April 22 2024
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Expanding Globally by Outsourcing Ethically
April 22 2024
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
News
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Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
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Global outsourcing leader Boldr earns Minority Business Enterprise certification
April 04 2025
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Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Outsourcing
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AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Featured Resources
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AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
The Best Tips To Engage Your Remote Teams
The What, Why & How Of Mental Health In The Modern Workplace
The modern work environment has undergone numerous changes in recent years. Where the adoption of...
Advantages And Benefits Of Using A PEO For Your Business
Getting access to a worldwide talent pool always seemed like an impossible dream, but global...
Our Team Members Share Their Happiest Moments
Our Tranzact team members share their happiest moments at Boldr during a bonding dynamic.
What Is A Global PEO (Professional Employer Organization)?
The most important thing the pandemic taught us is that solidarity is the strongest feeling...
Boldr’s Elite: Meet Our Working Moms
“To describe my mother would be to write about a hurricane in its perfect power.”
Why Being a B Corp Matters in Outsourcing
End Outsourcing. These words were painted on banners all over the Student Union center of my...
Small Changes, BIG Differences: Our Typhoon Odette Response
On December 16, 2021, Super Typhoon Odette entered the Philippines. It was the 15th storm to hit...
What International Women’s Day Means To Boldranians
“A girl should be two things: who and what she wants.” This phrase by Coco Chanel is something we...
How Boldr Celebrated the Holidays
The Holiday season is a special time for everyone. I mean, it’s called the most wonderful time of...
How To Make Your Customers Fall In Love With You
Love is in the air. And with Valentine’s Day right around the corner, you might be wondering how...
How Boldr & Guru Became A Match Made in eCommerce Heaven
Better Together: Applying Knowledge To Provide Amazing Customer Support Services Even for global...