The Importance Of Phone Calls In Customer Support
Ring, ring! Who’s that? That’s right, your destiny. All jokes aside, it’s normal to wonder: are...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
Ring, ring! Who’s that? That’s right, your destiny. All jokes aside, it’s normal to wonder: are...
As everyone knows, the last few years have been challenging in many ways. They have made us...
Love shopping? So do we! Two of our favorite shopping days are here, Black Friday & Cyber Monday!...
Mistakes. We’ve all made them. Whether it’s heating up a spoon in the microwave or saying the wrong...
In the words of Tina Turner (but, you know, with a marketing spin): what’s sales enablement got to...
Want to know the secret to a successful, fast-growing company? We all remember how Amazon started....
Boldr has always been a mission-driven labor of love. A place where the personal meets the...
Or Closing the Loop on Business Resiliency and Transformation in Response to COVID-19 On September...
Customer service, customer support, customer satisfaction. All three go hand in hand to provide an...
Outsourcing. We’ve all heard of this business model that, over the past years, has grown from...
If one thing is important to us, it’s giving back. In May 2021, Boldr started a fundraising...
Boldr is raising funds for Community Pantries initiative in the Philippines. To learn more about...