The 6 Most Common Mistakes in Lead Generation
Mistakes. We’ve all made them. Whether it’s heating up a spoon in the microwave or saying the wrong...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
Mistakes. We’ve all made them. Whether it’s heating up a spoon in the microwave or saying the wrong...
In the words of Tina Turner (but, you know, with a marketing spin): what’s sales enablement got to...
Want to know the secret to a successful, fast-growing company? We all remember how Amazon started....
Boldr has always been a mission-driven labor of love. A place where the personal meets the...
Or Closing the Loop on Business Resiliency and Transformation in Response to COVID-19 On September...
Customer service, customer support, customer satisfaction. All three go hand in hand to provide an...
Outsourcing. We’ve all heard of this business model that, over the past years, has grown from...
If one thing is important to us, it’s giving back. In May 2021, Boldr started a fundraising...
Boldr is raising funds for Community Pantries initiative in the Philippines. To learn more about...
As an impact-focused, mission-driven company, Boldr has always committed to operating against three...
As COVID-19 dominated headlines, our partners started asking more questions about how the work we...
Self-service customer support is all the rage. It’s been a blossoming topic for the better part of...