Why Being a B Corp Matters in Outsourcing
End Outsourcing. These words were painted on banners all over the Student Union center of my...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
End Outsourcing. These words were painted on banners all over the Student Union center of my...
On December 16, 2021, Super Typhoon Odette entered the Philippines. It was the 15th storm to hit...
“A girl should be two things: who and what she wants.” This phrase by Coco Chanel is something we...
The Holiday season is a special time for everyone. I mean, it’s called the most wonderful time of...
Love is in the air. And with Valentine’s Day right around the corner, you might be wondering how...
Better Together: Applying Knowledge To Provide Amazing Customer Support Services Even for global...
As human beings, we can never stop communicating. And ever since the invention of instant messaging...
“Helping other is the way we help ourselves”
It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...
“Do you think we can have a new website up and running by January 1st?”
Who doesn’t want to be the very first result on a Google search? With 91.66% of the search engine...
The pandemic thrust organizations toward transforming work in a way that elevates our people. Let’s...