Boldr’s Community Impact Round-Up: January & February 2023
March is B Corp Month. We are proud to be B Corp certified because it keeps us focused and driven...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
March is B Corp Month. We are proud to be B Corp certified because it keeps us focused and driven...
The 2023 MO100 Top Impact CEO Ranking has just been released. We are proud to announce that David...
This February, the Boldr team in Mexico called on team members and the community to use their...
In the last couple of months social media platforms have flared up with news about ChatGPT,...
Here is a round-up of some of the activities we committed ourselves to in the final months of 2022....
Boldr is in the business of building global teams for our clients. This makes us naturally curious...
Given the renewed focus on operational excellence, it behooves businesses to ensure that their...
There was a time when the words artificial intelligence (AI) brought up images of robots and...
On 9 November, Boldr launched consecutive partnerships with two digital skills institutions in the...
In keeping with our focus to do good in the communities wherein we operate, we have continued our...
In the lead-up to the busy season, there are many boxes to tick if you want to keep your e-commerce...
Canada is fast becoming a prime outsourcing destination. The Canadian Government has been working...