Obstacles to avoid when planning your eCommerce seasonal ramps
The season is nearly upon us. If you find yourself in the e-commerce or business process...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
The season is nearly upon us. If you find yourself in the e-commerce or business process...
Outsourcing specialists and CX professionals gathered in Denver, Colorado, this September to attend...
Our decision to expand Boldr’s operations into Canada was a relatively easy one, though it took a...
As Hurricane Ian, a Category 4 tropical cyclone, swept through Florida, leaving a trail of...
Statistically about 4 babies are born every second, which is around 385,000 babies born every...
In the wake of the global resignation trend of 2021/2022, many companies resorted to drastic...
Teach someone to fish and you feed them for a lifetime. In many ways, this last part of the...
The reality of remote working has been cemented into company policies and procedures across the...
It is no surprise that the Philippines have staked its claim on a large slice of the outsourcing...
Boldr, a global impact-driven outsourcing company, has been ranked number 1053 on the 2022 Inc....
Aspirational synergy with our clients is the lifeblood of our business and resonates with the...
Over the last couple of decades, there has been a global shift towards inclusivity and equity, not...