Driving change through skills creation and impact sourcing
Teach someone to fish and you feed them for a lifetime. In many ways, this last part of the...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Teach someone to fish and you feed them for a lifetime. In many ways, this last part of the...
It’s 7:30am on a Friday. 30th of August. Jules just ended her shift at the call center where she...
Being a former student-athlete, I always loved doing physical activities. This led me to join the...
For many, the first half of 2022 will go down as a year of recovery, especially after the pandemic...
During the month of July, millions of South Africans ask themselves the same question: What can I...
“I moved to the private sector to do more development work” is a line I use unironically whenever I...
“What do you do again?” is perhaps the staple question of every reunion. The most recent I’ve been...
End Outsourcing. These words were painted on banners all over the Student Union center of my...
On December 16, 2021, Super Typhoon Odette entered the Philippines. It was the 15th storm to hit...
“Helping other is the way we help ourselves”
It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...
If one thing is important to us, it’s giving back. In May 2021, Boldr started a fundraising...