Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
At Boldr, we believe in driving meaningful change in the communities we serve....
As businesses face an increasingly competitive global landscape, prioritizing...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
“I moved to the private sector to do more development work” is a line I use unironically whenever I...
“What do you do again?” is perhaps the staple question of every reunion. The most recent I’ve been...
End Outsourcing. These words were painted on banners all over the Student Union center of my...
On December 16, 2021, Super Typhoon Odette entered the Philippines. It was the 15th storm to hit...
“Helping other is the way we help ourselves”
It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...
If one thing is important to us, it’s giving back. In May 2021, Boldr started a fundraising...
Boldr is raising funds for Community Pantries initiative in the Philippines. To learn more about...
Boldr’s previously-used computer units have found a new home in a creekside community in Barangay...
When you hear the word Boldr, your mind doesn’t jump to, “Boeing Online Diagnostic Reporting,” but...
Conscious. Purpose-Driven. Mission-Driven. Impact-Focused. All terms have not historically been...
“Omwana ni wa bhone,” as the Jita people of Africa would say, means a child’s upbringing belongs to...
