All You Need to Know About the 2024 Support Driven Expo
Our team had an inspiring time at the Support Driven Expo 2024 held in Las Vegas from May 14-15....
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
Our team had an inspiring time at the Support Driven Expo 2024 held in Las Vegas from May 14-15....
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that began a couple of...
Imagine you’re nine months into your contract with your outsourced tier-one support team. Contract...
When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat down with Mari Parker,...
B Corp Month has come to an end, but we sure had a blast! If you missed any of our B Corp...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations. While visiting our...
Customer support and CX have undergone radical transformations over the last few decades. Advanced...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled to reflect on the...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
“How does your company make a real impact by existing?”
Our new VP of Revenue, Greg Collins, recently sat down with Mari Parker, President and COO at...