Feather and Boldr Unite to Address Homelessness in South Africa
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
From supporting education initiatives to promoting mental health awareness,...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
Boldr's President and COO, Mari Parker and Nick Petros, President of ...
Boldr recently featured in a new episode of the Outsource Accelerator Podcast...
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
You have considered the benefits of outsourcing and made the decision to outsource part of your...
Over the last couple of years, business process outsourcing (BPO) has become a familiar business...
It has been exactly two years since we received our B Corp status. Two years is a milestone...
Urth needed an outsourcing partner to help augment their support services when they experienced...
What lies behind us and what lies ahead of us are tiny matters compared to what lies within us. –...
Mandela Day is an international day of remembrance and celebration dedicated to the life and legacy...
Boldr has been at the forefront of a significant change in how it compensates its team members. In...
Broadening access to equitable employment is part of Boldr’s mission. It feeds into our Theory of...
In CS/CX lingo, the term “agent” often refers to call center agents, which immediately brings to...
What are the deeper foundational principles that drive and shape a company’s destiny? We sat down...
In keeping with our bimonthly impact round-up, we are happy to share some of the successes we’ve...