How Interfolio's 7-year outsourcing partnership grew across multiple teams
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
“How does your company make a real impact by existing?”
Our new VP of Revenue, Greg Collins, recently sat down with Mari Parker, President and COO at...
Hiring the right person for a job involves more than qualifications and experience. It's also about...
While attending the Support Driven Leadership conference, Chris Murray from Babylist took the time...
We are proud to welcome Deborah Hamill to the team. With over 12 years of experience in Global HR,...
For a business operating mostly online and servicing a global clientele, our website is our...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are convinced that it’s...
Customer Relationship Management (CRM) is the heartbeat of modern businesses, especially growing...
During the final days of December 2023, Boldr achieved one of its most ambitious goals for that...
Manila: Navigating Non-Voice Opportunities – Boldr's Insightful Webinar with BagoSphere In...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its core strategy away...