"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
At Boldr, we believe in driving meaningful change in the communities we serve....
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"They’re the most genuine business partner I’ve found.”
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
"This is a great achievement for our business, to be selected for the fourth...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Love shopping? So do we! Two of our favorite shopping days are here, Black Friday & Cyber Monday!...
Mistakes. We’ve all made them. Whether it’s heating up a spoon in the microwave or saying the wrong...
In the words of Tina Turner (but, you know, with a marketing spin): what’s sales enablement got to...
Want to know the secret to a successful, fast-growing company? We all remember how Amazon started....
Or Closing the Loop on Business Resiliency and Transformation in Response to COVID-19 On September...
Customer service, customer support, customer satisfaction. All three go hand in hand to provide an...
Outsourcing. We’ve all heard of this business model that, over the past years, has grown from...
As an impact-focused, mission-driven company, Boldr has always committed to operating against three...
Customers today expect highly personalized service. If they call you on your service phone line,...
Outsourcing is a popular organization management strategy for many fast-growing firms. It equips...
As a company, we’ve been planning and preparing for COVID-19 in some way since January.
Cratejoy partners with Solvvy and Boldr to Transform Support and Power Productivity through...
