Is your outsourcing partner future-ready?
Our CEO David Sudolsky had an incredible opportunity of sharing fresh insights on DataCamp’s...
Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
Our CEO David Sudolsky had an incredible opportunity of sharing fresh insights on DataCamp’s...
UrbanStems is a DC-based online flower delivery startup whose goal is “building the Hallmark of our...
Trends in Outsourcing have really evolved since its inception. During its early stages, outsourcing...
Over the last 50 years, the history of outsourcing has undergone huge shifts. It has evolved from...
The world’s largest community for creators and their patrons provides visual artists, musicians,...
Having a customer experience strategy is essential to achieving high customer retention rates,...
In this episode of “Quora Corner”, David is taking on outsourcing advantages questions from people...
Outsourcing- especially in the Philippines- is a very common strategy for companies who want to...