Holidays Across Borders: Mexico’s Colors and Traditions
Mexico’s oldest traditions carry a nostalgic feeling that resonates with the warmth of its people....
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Mexico’s oldest traditions carry a nostalgic feeling that resonates with the warmth of its people....
Holidays are the perfect excuse to enjoy life outside of work and spend quality time with loved...
Many companies recognize the advantages outsourcing can bring to their day-to-day operations,...
Curiosity is part of our DNA, this drives us to continuously pursue knowledge and innovation to...
As an ethical outsourcing company with support teams across the globe, Boldr has made a point of...
Working in a global team means navigating the holidays of each country you are operating in. It’s...
In April Boldr attended ElevateCX 2023, a premier event for customer experience leaders which was...
Every day, we are confronted with an overwhelming number of decisions that we must make, both in...
Outsourcing has been a widely debated topic for a while now. As an industry, there are many pros...
In the last couple of months social media platforms have flared up with news about ChatGPT,...
Workplaces have become more casual than ever. Thanks to social media, elements like emojis, memes...
Boldr is in the business of building global teams for our clients. This makes us naturally curious...