Boldr Founder recognized among Top 100 Impactful CEOs by MO
The 2023 MO100 Top Impact CEO Ranking has just been released. We are proud to announce that David...
Find by Content Type
All Content
Resources
Impact
Culture
Case Studies
News
Outsourcing
Resources
See all
Your CEO is not a BPO virgin; they just want to get it right
March 24 2025
C-level leaders of high-growth organizations don’t need to be sold on Business...
Developing an Effective BPO Management Strategy for Customer Service Success
December 03 2024
Making the decision to leverage a BPO for customer support isn’t easy.
Impact
See all
The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Culture
See all
Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Putting the Spotlight on Boldr’s Culture
May 10 2024
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
#ICYMI: How we celebrated B-Corp Month
April 10 2024
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Case Studies
See all
Teeing Off with Exceptional Customer Service
February 18 2025
“GOLFZON needed a customer experience partner to help augment their support...
How Feather is Streamlining Their Customer Journey
April 22 2024
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Expanding Globally by Outsourcing Ethically
April 22 2024
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
News
See all
Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Global outsourcing leader Boldr earns Minority Business Enterprise certification
April 04 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Outsourcing
See all
AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Featured Resources
See all
AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
Boldr Founder recognized among Top 100 Impactful CEOs by MO
A Small Change with a Big Impact: Launching our Strategic Business Units
As we look back at 2022 and some of the lessons we have learned (and there have been a few), we...
The Manifest honors Boldr as a valued service provider
Given the renewed focus on operational excellence, it behooves businesses to ensure that their...
Support Driven panel discussion touches on CX mentorship
At the 2022 Support Driven Expo in Las Vegas, the themes of Mentorship and Succession Planning...
CX professionals gather to elevate customer experience
Outsourcing specialists and CX professionals gathered in Denver, Colorado, this September to attend...
Why Boldr is expanding into Canada
Our decision to expand Boldr’s operations into Canada was a relatively easy one, though it took a...
The Uncertain Future of Philippine-based Freelancers
It is no surprise that the Philippines have staked its claim on a large slice of the outsourcing...
Boldr claims its spot on the Inc. 5000 list
Boldr, a global impact-driven outsourcing company, has been ranked number 1053 on the 2022 Inc....
A special welcome to our new partners
Aspirational synergy with our clients is the lifeblood of our business and resonates with the...
Cape Town Takes Center Stage During BPO Panel Discussion
The last couple of years has seen a steady increase in the Business Process Outsourcing (BPO)...
Boldr Celebrates Its First Clutch Review
One of our immediate goals for 2022 was to maximize our reach, not only in our local industry, but...
Boldr Visits the Customer Experience Virtual Summit
A Quick Take on the 2020 Customer Experience Summit Hosted by Kustomer, Tethr, and Challenger: Here...