2019’s Challenges Become 2020’s Progress
Boldr exists to help people grow and connect. Not just our employees or our Clients—but everyone we...
Find by Content Type
All Content
Resources
Impact
Culture
Case Studies
News
Outsourcing
Resources
See all
Your CEO is not a BPO virgin; they just want to get it right
March 24 2025
C-level leaders of high-growth organizations don’t need to be sold on Business...
Developing an Effective BPO Management Strategy for Customer Service Success
December 03 2024
Making the decision to leverage a BPO for customer support isn’t easy.
Impact
See all
The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Culture
See all
Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Putting the Spotlight on Boldr’s Culture
May 10 2024
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
#ICYMI: How we celebrated B-Corp Month
April 10 2024
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Case Studies
See all
Teeing Off with Exceptional Customer Service
February 18 2025
“GOLFZON needed a customer experience partner to help augment their support...
How Feather is Streamlining Their Customer Journey
April 22 2024
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Expanding Globally by Outsourcing Ethically
April 22 2024
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
News
See all
Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Global outsourcing leader Boldr earns Minority Business Enterprise certification
April 04 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...
Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Outsourcing
See all
AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
The Future of Career Progression: Sustaining Families, Building Legacy
April 24 2025
One promotion helped a team member send their brother to college. Another...
Featured Resources
See all
AI Alone Isn’t a CX Strategy — Here’s a Better Way
May 05 2025
AI is an incredible tool — but it’s not the whole answer.
The Future of CX is Integrated — Not Outsourced
April 28 2025
“We want a partner who feels like part of our team.”
2019’s Challenges Become 2020’s Progress
ICYMI: Boldr’s Impact Initiatives Powered Through
“Omwana ni wa bhone,” as the Jita people of Africa would say, means a child’s upbringing belongs to...
Beat the Myth: Inside the Outsourcing Game
There comes a time in every young business’s life when they need to figure out whether it’s time to...
Life in the BPO Industry: The Myths, The Facts, and The Spilled Tea
The Business Process Outsourcing industry in the Philippines has been going skyward for years. The...
5 Ways Boldr Celebrates Pride
Despite having the usual rainy season in June in the Philippines, no one’s raining on anyone’s...
Boldr’s Battle for Mental Health
Since the beginning, our goal at Boldr has always been to raise the bar for outsourcing companies....
Empower 2019: Inspire, Support, and Enable
Customer Experience is a topic that is near and dear to our hearts. That’s why when we heard that...
Get To Know Our People Committee
Here at Boldr, we ensure that our team has the opportunity, we have our awesome People Committee!...
Ready, Set, Go for Boldr: Our Recruitment Process Run-Through
Finding talented individuals in this ever-growing industry is not easy. And when it comes to...
Is your outsourcing partner future-ready?
Our CEO David Sudolsky had an incredible opportunity of sharing fresh insights on DataCamp’s...
Boldr lends a hand to the Baseco community
On January 11, a quick-moving fire gutted several dozen homes in the BASECO Compound, affecting 120...
Building Boldr: A Look Back at an Incredible Year
2018 has been an incredibly challenging, yet rewarding year. We learned more in the last year about...