Making the decision to leverage a BPO for customer support isn’t easy.
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
As businesses face an increasingly competitive global landscape, prioritizing...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
“What’s the difference between a decent support experience and a great one?...
"Ideal outsourcing gives you the edge you didn’t even know you were missing".
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
What are the deeper foundational principles that drive and shape a company’s destiny? We sat down...
There are numerous aptitude tests or personality assessments currently being used when new hires...
I reflected on the impact that books have had on my journey as a founder and CEO of a rapidly...
“Women are leaders everywhere you look—from the CEO who runs a Fortune 500 company to the housewife...
Pride is a word that can so easily be misunderstood, especially when it lacks context. The truest...
The modern work environment has undergone numerous changes in recent years. Where the adoption of...
Our Tranzact team members share their happiest moments at Boldr during a bonding dynamic.
“To describe my mother would be to write about a hurricane in its perfect power.”
“A girl should be two things: who and what she wants.” This phrase by Coco Chanel is something we...
“Do you think we can have a new website up and running by January 1st?”
The pandemic thrust organizations toward transforming work in a way that elevates our people. Let’s...
As everyone knows, the last few years have been challenging in many ways. They have made us...