It’s Time to Expect More From Your CX Partner
Outsourcing isn’t broken. It’s just been done wrong until now.
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and process.
AI is an incredible tool — but it’s not the whole answer.
“We want a partner who feels like part of our team.”
Minority Business Enterprise certification through Southern California Minority Supplier...
When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat down with Mari Parker,...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations. While visiting our...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up with Mari Parker, COO...
Our new VP of Revenue, Greg Collins, recently sat down with Mari Parker, President and COO at...