Brewing Better Support: How Boldr Helped Odeko Serve Up Excellence
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
At Boldr, we believe in driving meaningful change in the communities we serve....
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
If your customer support metrics look worse after implementing AI,...
Outsourcing isn’t broken. It’s just been done wrong until now.
We don’t just talk about people-first support — we build it into every team and...
"Seriously, you all are the best. Quick to respond, and the issue is normally super minor, and you...
“GOLFZON needed a customer experience partner to help augment their support services when they...
As businesses face an increasingly competitive global landscape, prioritizing Justice, Equity,...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las Vegas from May 14-15....
B Corp Month has come to an end, but we sure had a blast! If you missed any of our B Corp...
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
You have considered the benefits of outsourcing and made the decision to outsource part of your...
Over the last couple of years, business process outsourcing (BPO) has become a familiar business...
Protecting our environment is not an activity exclusive to non-profit organizations or...
In recent years, more companies have expanded their teams across multiple locations. Embracing...
The Philippines proudly displays an array of beauty and diversity, reflected through their lively...
South Africa’s incredible diversity is reflected not only in its beautiful landscapes but also in...