High-Growth Ethical Outsourcing at Scale, a Podcast With Mari Parker
Boldr recently featured in a new episode of the Outsource Accelerator Podcast to delve into the...
"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
At Boldr, we believe in driving meaningful change in the communities we serve....
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
"They’re the most genuine business partner I’ve found.”
"Seriously, you all are the best. Quick to respond, and the issue is normally...
“GOLFZON needed a customer experience partner to help augment their support...
"AI should always be used to enhance what humans do best, not replace them."
As Generative AI becomes pervasive in modern business, we’re seeing the...
"This is a great achievement for our business, to be selected for the fourth...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
For years, outsourcing success was measured in headcount: more people meant...
If your customer support metrics look worse after implementing AI,...
Boldr recently featured in a new episode of the Outsource Accelerator Podcast to delve into the...
Customer support and CX have undergone radical transformations over the last few decades. Advanced...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are convinced that it’s...
Customer Relationship Management (CRM) is the heartbeat of modern businesses, especially growing...