• There are no suggestions because the search field is empty.
Find by Content Type
All Content
Resources
Impact
Culture
Case Studies
News
Outsourcing
Resources
See all

Your CEO is not a BPO virgin; they just want to get it right
March 24 2025

C-level leaders of high-growth organizations don’t need to be sold on Business...

Developing an Effective BPO Management Strategy for Customer Service Success
December 03 2024

Making the decision to leverage a BPO for customer support isn’t easy.

Outsource Successfully by Avoiding These Four Common Mistakes
April 30 2024

Imagine you’re nine months into your contract with your outsourced tier-one...

Impact
See all

Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...

Boldr is part of the inaugural ESG committee of the Philippine BPO industry
March 05 2025

Community Impact Round-Up: December 2024- January 2025
February 24 2025

At Boldr, we believe in driving meaningful change in the communities we serve....

Culture
See all

Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024

Inc. magazine includes seven-year-old purpose-driven, people-focused global...

Putting the Spotlight on Boldr’s Culture
May 10 2024

Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...

#ICYMI: How we celebrated B-Corp Month
April 10 2024

B Corp Month has come to an end, but we sure had a blast! If you missed any of...

Case Studies
See all

Teeing Off with Exceptional Customer Service
February 18 2025

“GOLFZON needed a customer experience partner to help augment their support...

How Feather is Streamlining Their Customer Journey
April 22 2024

When Liz Hettler, Director of Customer Experience at Showroom and Feather...

Expanding Globally by Outsourcing Ethically
April 22 2024

Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...

News
See all

Turning Gratitude Into Action: Boldr's Client-Led Impact Story
April 14 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...

Global outsourcing leader Boldr earns Minority Business Enterprise certification
April 04 2025
{% module_block module "widget_277d8ec7-3a96-428b-babd-337038b8979b" %}{%...

Mission-driven BPO leader Boldr included in Inc. 5000
August 13 2024

Inc. magazine includes seven-year-old purpose-driven, people-focused global...

Outsourcing
See all

Building a people-first strategy to AI in customer support
October 29 2024

“What’s the difference between a decent support experience and a great one?...

Exceed CX-pectations with a tech-fluent BPO
October 14 2024

"Ideal outsourcing gives you the edge you didn’t even know you were missing".

What we did differently in our 2023 Impact Report
September 30 2024

Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...

Boldr is a B Corp

It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...

Building Trusting Partnerships

In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s...

Boldr & the Infinite Game

I planned a one-month-long trip to Costa Rica, my first multi-week vacation since Boldr’s...