Boldr Announces Mari Parker as President
Two years ago, we reached a critical point in Boldr’s journey which pivoted its core strategy away...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
From celebrating LGBTQIA+ communities to creating a safe space for children to...
From supporting education initiatives to promoting mental health awareness,...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...
For a business operating mostly online and servicing a global clientele, our...
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...
Boldr's President and COO, Mari Parker and Nick Petros, President of ...
Boldr recently featured in a new episode of the Outsource Accelerator Podcast...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its core strategy away...
In CS/CX lingo, the term “agent” often refers to call center agents, which immediately brings to...
It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...
In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s...
I planned a one-month-long trip to Costa Rica, my first multi-week vacation since Boldr’s...
When you hear the word Boldr, your mind doesn’t jump to, “Boeing Online Diagnostic Reporting,” but...
Boldr exists to help people grow and connect. Not just our employees or our Clients—but everyone we...
2018 has been an incredibly challenging, yet rewarding year. We learned more in the last year about...
Having a customer experience strategy is essential to achieving high customer retention rates,...
In this episode of “Quora Corner”, David is taking on outsourcing advantages questions from people...
Outsourcing- especially in the Philippines- is a very common strategy for companies who want to...