Boldr Announces Mari Parker as President
Two years ago, we reached a critical point in Boldr’s journey which pivoted its core strategy away...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its core strategy away...
In CS/CX lingo, the term “agent” often refers to call center agents, which immediately brings to...
It finally happened. On June 29, 2020, we gathered on a Zoom call and submitted our application to...
In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s...
I planned a one-month-long trip to Costa Rica, my first multi-week vacation since Boldr’s...
When you hear the word Boldr, your mind doesn’t jump to, “Boeing Online Diagnostic Reporting,” but...
Boldr exists to help people grow and connect. Not just our employees or our Clients—but everyone we...
2018 has been an incredibly challenging, yet rewarding year. We learned more in the last year about...
Having a customer experience strategy is essential to achieving high customer retention rates,...
In this episode of “Quora Corner”, David is taking on outsourcing advantages questions from people...
Outsourcing- especially in the Philippines- is a very common strategy for companies who want to...