

Your CEO is not a BPO virgin; they just want to get it right
C-level leaders of high-growth organizations don’t need to be sold on Business...

Developing an Effective BPO Management Strategy for Customer Service Success
Making the decision to leverage a BPO for customer support isn’t easy.

Outsource Successfully by Avoiding These Four Common Mistakes
Imagine you’re nine months into your contract with your outsourced tier-one...

Community Impact Round-Up: December 2024- January 2025
At Boldr, we believe in driving meaningful change in the communities we serve....

The JEDI Effect: How to be a Force for Good and Growth through Inclusive Hiring
As businesses face an increasingly competitive global landscape, prioritizing...

Mission-driven BPO leader Boldr included in Inc. 5000
Inc. magazine includes seven-year-old purpose-driven, people-focused global...

Putting the Spotlight on Boldr’s Culture
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...

#ICYMI: How we celebrated B-Corp Month
B Corp Month has come to an end, but we sure had a blast! If you missed any of...

Teeing Off with Exceptional Customer Service
“GOLFZON needed a customer experience partner to help augment their support...

How Feather is Streamlining Their Customer Journey
When Liz Hettler, Director of Customer Experience at Showroom and Feather...

Expanding Globally by Outsourcing Ethically
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...

Mission-driven BPO leader Boldr included in Inc. 5000
Inc. magazine includes seven-year-old purpose-driven, people-focused global...

All You Need to Know About the 2024 Support Driven Expo
Our team had an inspiring time at the Support Driven Expo 2024 held in Las...

Boldr launches a brand new site
For a business operating mostly online and servicing a global clientele, our...

Building a people-first strategy to AI in customer support
“What’s the difference between a decent support experience and a great one?...

Exceed CX-pectations with a tech-fluent BPO
"Ideal outsourcing gives you the edge you didn’t even know you were missing".

What we did differently in our 2023 Impact Report
Our 2023 Impact Report is out! Our Head of Global Impact, Glo Guevarra sat down...


B Corps Urth and Boldr team up to protect Philippine shorelines
Our partner Urth, represented by its Support Manager Isaac Gray, along with our team, visited...

5 Factors Driving Boldr’s Community Impact
“What do you do again?” is perhaps the staple question of every reunion. The most recent I’ve been...

Boldr Computers Find New Home in Taytay Community
Boldr’s previously-used computer units have found a new home in a creekside community in Barangay...