Outsource Successfully by Avoiding These Four Common Mistakes
Imagine you’re nine months into your contract with your outsourced tier-one support team. Contract...
C-level leaders of high-growth organizations don’t need to be sold on Business...
Making the decision to leverage a BPO for customer support isn’t easy.
One promotion helped a team member send their brother to college. Another...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
Last week, Boldr held its Spotlight Awards ceremony, a quarterly tradition that...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
“GOLFZON needed a customer experience partner to help augment their support...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Inc. magazine includes seven-year-old purpose-driven, people-focused global...
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
“We want a partner who feels like part of our team.”
We don’t just talk about people-first support — we build it into every team and...
AI is an incredible tool — but it’s not the whole answer.
“We want a partner who feels like part of our team.”
Imagine you’re nine months into your contract with your outsourced tier-one support team. Contract...