Integrated. Human-first. AI-powered by choice — not by force. See why CX leaders are switching to Boldr.

Outsourcing That Leaves You Disconnected Hurts Your Brand.

You shouldn't have to sacrifice quality or empathy for scale.
Since competitors are not B Corp certified, clients are being forced into AI-only support, with no agent access and a sharp drop in service levels.

 

Boldr is the ethical, high-performance alternative
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Why Boldr?

CX Support Designed to Grow With You

  • Integrated, Dedicated Teams - Not a call center. A real part of your CX org

  • AI-as-a-Strategy - We deploy AI where it empowers people, not replaces them

  • Global Talent, Ethically Sourced - B Corp certified, impact-driven approach

  • Transparent & Flexible Engagement Models - Scale up or down with real visibility

  • Direct Access, Not Gatekeeping - You talk to your team. Always.
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25% CSAT Growth. 2X Agent Retention. +33% Faster Ramp Time.

 Brands who switch to Boldr consistently see:

  • Happier customers
  • More aligned support teams
  • Greater retention and accountability

Boldr helped us move from chaos to clarity in 60 days. It’s not outsourcing — it’s a true partnership.

— VP of Customer Experience, SaaS Brand (Anonymized)

Let’s build your dream team together. Let's Show You the Boldr Way

We’ll walk you through a tailored POC or demo of what CX outsourcing should feel like. 15 minutes could save you months of operational friction.

No pressure. No scripts. Just a real conversation.

Check out these additional resources
How Feather is Streamlining Their Customer Journey

When Liz Hettler, Director of Customer Experience at Showroom and Feather visited Boldr's South African offices in Cape Town to engage with their extended Boldr team members, we asked some questions about Feather's outsourcing partnership with Boldr. Here's a video and a transcript of the conversation.

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Expanding Globally by Outsourcing Ethically

Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat down with Mari Parker, the CEO of Boldr, at a Support Driven Summit. Together they discussed how the software company leveraged outsourcing to expand their support team.

Read more