Refer a company to Boldr

How it works:

1. Make a Referral
Fill out the referral form with the details of a company you think would benefit from our services.

2. They Join a Discovery Call
Once your referral attends a discovery call with us, we'll make a donation to a charitable cause of your chåoice.

3. They Become a Client
If a referred prospect signs a service contract with Boldr and successfully pays their first invoice, the Referrer will receive a $2,500 credit toward any of Boldr’s CX Transformation Services.

It’s that simple: you grow your impact, we grow ours.

Full terms and conditions apply. [View the full T&Cs here.]

What we do

Boldr builds dedicated customer service teams to deliver exceptional customer experiences that drive loyalty and boost the bottom line, all while saving your client 40-50% on operating costs.

Customer Service Outsourcing

Call Center Services

Back Office Outsourcing

Data Entry Services

Employer of Record (EoR) Services

Unlike traditional BPOs, we prioritize cultural alignment and ethical outsourcing to build high-performing teams that integrate seamlessly with your business.

How we help our Clients:

Global Recruiting Experts

Our human-centered approach to hiring is complemented by our  unmatched career-development opportunities to ensure you get  the best talent.

Effortless Onboarding

Our comprehensive onboarding program ensures your team is fully  equipped and confident to excel from the moment you launch.  Through an approach of continuous improvement, our team will  evolve as your brand does.

Culture-Driven Performance Management

By leading with our values, Boldr fosters a sense of purpose and  belonging within our teams.

Our approach goes beyond just metrics to include individual growth.  This leads to a shared commitment to success.

Technology-Agnostic

We work with what is familiar to you. Our team members are  well-versed in a number of platforms and tools. We work with the  technology you and your team prefer. And, if you need some  recommendations, we can also help you there.

Our purpose-driven, people-centric approach to outsourcing is why we consistently enable profitable, efficient growth for our clients. These brands trust us to turn their customers into passionate advocates.

4.5

Years

Average Client Tenure

97%

Client

CSAT

98%

Team Member

Retention

100+

Client

Partners

Why our clients love us

“The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership. If we were staffing the team ourselves, it would be notably more expensive each year. Every time I want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. They're the most genuine business partner I've found and I've worked with a number of other BPOs. They're great partners.”

— Chris Murray | Former Head of Customer Support, Babylist

“Brooklinen has been a trusted partner with Boldr for the last 3 years. We have gone from having a team in one region handling one channel of support to now having four regions with Boldr handling all of our support channels. Today, we have a global CX team and that would not have been possible without Boldr's direct support.”

— Jenna Best | Former Head of Customer Experience, Brooklinen

“We found a recipe that works with Boldr, and it's exciting to see how our company will grow. I think clients don't realize that with Boldr it's more than just outsourcing of agents, but different elements of data entry, support, logistics, things we can grow outside of CX as our organization matures.”

— Mark Riskowitz | VP of Operations, Caraway