Delight your customers with a global outsourced team.
Schedule a call with our team
If you’re looking to scale your team or build it from scratch, we’re here to help. Boldr creates dedicated, white-glove teams that integrate seamlessly into your workflows—without compromising quality, company culture, or cost efficiency.
What we do
We specialize in expanding your team with dedicated experts who handle routine tasks, address urgent issues, and provide actionable feedback to improve processes, all while saving you 40-50% on operating costs. Typical use cases for clients include:
Customer Service Outsourcing
Call Center Services
Back Office Outsourcing
Data Entry Services
Employer of Record (EoR) Services
Unlike traditional BPOs, we prioritize cultural alignment and ethical outsourcing to build high-performing teams that integrate seamlessly with your business.
How we help our Clients:
Global Recruiting Experts
Our human-centered approach to hiring is complemented by our unmatched career-development opportunities to ensure you get the best talent.
Effortless Onboarding
Our comprehensive onboarding program ensures your team is fully equipped and confident to excel from the moment you launch. Through an approach of continuous improvement, our team will evolve as your brand does.
Culture-Driven Performance Management
By leading with our values, Boldr fosters a sense of purpose and belonging within our teams.
Our approach goes beyond just metrics to include individual growth. This leads to a shared commitment to success.
Technology-Agnostic
We work with what is familiar to you. Our team members are well-versed in a number of platforms and tools. We work with the technology you and your team prefer. And, if you need some recommendations, we can also help you there.
Our purpose-driven, people-centric approach to outsourcing is why we consistently enable profitable, efficient growth for our clients. These brands trust us to turn their customers into passionate advocates.
4.5
Years
Average Client Tenure
97%
Client
CSAT
90%
Team Member
Retention
100+
Client
Partners
Why our clients love us
“The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership. If we were staffing the team ourselves, it would be notably more expensive each year. Every time I want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. They're the most genuine business partner I've found and I've worked with a number of other BPOs. They're great partners.”
— Chris Murray | Head of Customer Support, Babylist
“Brooklinen has been a trusted partner with Boldr for the last 3 years. We have gone from having a team in one region handling one channel of support to now having four regions with Boldr handling all of our support channels. Today, we have a global CX team and that would not have been possible without Boldr's direct support.”
— Jenna Best | Head of Customer Experience, Brooklinen
“We found a recipe that works with Boldr, and it's exciting to see how our company will grow. I think clients don't realize that with Boldr it's more than just outsourcing of agents, but different elements of data entry, support, logistics, things we can grow outside of CX as our organization matures.”
