Get a free consultation + a chance to donate to a cause you care about
A free analysis & recommendation of your team's size and efficiency, including KPIs, salary banding, workforce management and areas for improvement.
Now, through our partnership with Rebuy, you can discover what a Boldr team can do for your business and give back while you’re at it. When you book a call with one of our experts and attend the meeting, we’ll donate on your behalf to a charity chosen by you, which is managed by Gifts for Good.
It's a win-win for your business and the world.
Here's how we give back
Book a free consultation with one of our CX experts
Get a personalized roadmap for your CX or support team
After the call, receive a Gifts for Good donation link in your inbox
Choose a cause you care about—we’ll donate on your behalf!
How we help our Clients:
Boldr builds dedicated customer service teams to deliver exceptional customer experiences that drive loyalty and boost the bottom line, all while saving your client 40-50% on operating costs.
Global Recruiting Experts
Our human-centered approach to hiring is complemented by our unmatched career-development opportunities to ensure you get the best talent.
Effortless Onboarding
Our comprehensive onboarding program ensures your team is fully equipped and confident to excel from the moment you launch. Through an approach of continuous improvement, our team will evolve as your brand does.
Culture-Driven Performance Management
By leading with our values, Boldr fosters a sense of purpose and belonging within our teams.
Our approach goes beyond just metrics to include individual growth. This leads to a shared commitment to success.
Technology-Agnostic
We work with what is familiar to you. Our team members are well-versed in a number of platforms and tools. We work with the technology you and your team prefer. And, if you need some recommendations, we can also help you there.
Our purpose-driven, people-centric approach to outsourcing is why we consistently enable profitable, efficient growth for our clients. These brands trust us to turn their customers into passionate advocates.
4.5
Years
Average Client Tenure
97%
Client
CSAT
2 X
Team Member
Retention
100+
Client
Partners
Why Rebuy clients/partners love working with Boldr
Save 40-50% on operations costs
Increased Revenue, improved retention and stronger brand reputation.
Scale with a purpose
Brands like Brooklinen, Babylist, and Caraway trust Boldr to scale their CX while staying aligned to their mission and values.
Why our clients love us
“The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership. If we were staffing the team ourselves, it would be notably more expensive each year. Every time I want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. They're the most genuine business partner I've found and I've worked with a number of other BPOs. They're great partners.”
— Chris Murray | Head of Customer Support, Babylist
“Brooklinen has been a trusted partner with Boldr for the last 3 years. We have gone from having a team in one region handling one channel of support to now having four regions with Boldr handling all of our support channels. Today, we have a global CX team and that would not have been possible without Boldr's direct support.”
— Jenna Best | Head of Customer Experience, Brooklinen
“We found a recipe that works with Boldr, and it's exciting to see how our company will grow. I think clients don't realize that with Boldr it's more than just outsourcing of agents, but different elements of data entry, support, logistics, things we can grow outside of CX as our organization matures.”
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