Boldr Engagement-2

Discover real-world strategies, expert insights, and inspiring stories that prove customer experience can be your biggest growth driver.

See how leading brands partner with Boldr to scale sustainably, save millions, and deliver experiences their customers remember.

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Babylist-1

“The growth of our team is the key evidence of the success of our engagement. We’ve found multiple ways to grow. The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership.”

Chris Murray, former Head of Support at Babylist

Odeko

Boldr’s performance in managing the majority of the tickets has been favorably BETTER compared to our previous vendor [...] Thanks to the team's efforts in taking the majority of the volume, I was able to transition one of our team members in Tier Two Support into the role of Onsite Process Support for the Denver market.”

Katie Rose, Sales & Customer Success Leader, Odeko

Afresh

“One of the biggest changes from connecting with Boldr is that now you’re on call during your shift and when you’re not working, you're not working. That change has been a monumental positive shift for the [internal] team.”

Keisha Armand, Director of Support, Afresh

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The Boldr Difference

25%
Avg. CSAT improvement
30%
Cost efficiency vs. In-house
500+
CX roles filled YTD
95%
Client retention
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